Welcome, this is our privacy policy, which constitutes the latest version published on the website www.dimartinofresh.it (hereinafter, for brevity, the Website or Di Martino Fresh). This document aims to provide users with more details on how we protect information, how we collect, store, use, and disclose your personal data, with “personal data” meaning any information relating to identified or identifiable natural persons, even through other information and regardless of the device and channel used.
According to the provisions of EU Regulation No. 2016/679, the processing activities carried out by Di Martino Fresh will be based on the principles of lawfulness, fairness, transparency, purpose and storage limitation, data minimisation, accuracy, integrity, and confidentiality. The present notice applies solely to this Website and not to other websites that may be consulted by the user through links, websites that are not owned by Di Martino Fresh; in such cases, users are invited to carefully read the respective privacy notices
INDEX
1. Data Controller
The Data Controller of the personal data provided by the user through the above-mentioned website is Di Martino Fresh S.r.l. (VAT No. 02249360351), with registered office at Via Sant’Orsola, 2/A – Correggio (RE), Email: info@dimartinofresh.it PEC: dimartinofresh@pec.it
2. Nature of the data processed
The personal data processed by Di Martino Fresh are:
– personal data (first name, last name), email address and phone number provided by the user when making contact;
– any CUSTOMER reviews – profile image and/or company logo;
– information collected through third-party cookies (see cookie policy)
3. Purposes of Processing
User data are collected, used, and stored by Di Martino Fresh exclusively for purposes directly connected and instrumental to the use of the Website (for example, in relation to requests submitted by the user) and its services, to allow Di Martino Fresh to improve its Website, as well as for compliance with obligations established by law, regulation, or EU legislation and for the exercise of its rights in legal proceedings. Di Martino Fresh always ensures the highest level of security in the management of such data;
Processing will be carried out using IT and/or telematic tools, with organisational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organisation of the website www.dimartinofresh.it (administrative, commercial, marketing, legal, system administration staff), as well as external parties (third-party technical service providers, hosting providers, IT companies, communication agencies), may have access to the data, also appointed, if necessary, as Data Processors by the Controller. The updated list of Data Processors can always be requested from the Data Controller.
Specifically, the collection, use, and storage of data have the following purposes:
– to enable the use of the Website and its services;
– to enable interaction with the Website;
– to enable the fulfilment of service requests made through the Website to Di Martino Fresh;
– to provide assistance to users (both in relation to the services offered and for any updates or notices, including security-related ones, concerning the Website);
– to improve and optimise the Website’s functionalities, including through statistical analysis of the data collected;
– to manage the programmes, services, and activities provided, including promotional ones;
– for security purposes and to prevent and assess risks related to the Website;
– for the assessment and resolution of any security issues;
– to resolve disputes with users or with third parties;
– to ensure compliance with and enforcement of the policy adopted by the Website;
– to enable, where consent has been given, the sending of communications relating to and/or connected with the services provided through the Website;
– to improve advertising services, where applicable, including through profiling systems;
– to fulfil legal obligations.
4. Contact Form
The form available on Di Martino Fresh allows interested users to request information about the services provided through the Website and/or request assistance in case of issues encountered during the booking process. The user, when making contact, may provide data such as, for example, name, phone number, and email address by filling out the relevant form. Such data will be processed, also using IT tools, by authorised personnel exclusively for the purpose of responding to the user’s request. The personal data entered in the form are necessary for fulfilling the request and are used to offer a better service, including support and advice.
The user may, at any time, request the deletion of the data provided by sending a request to info@dimartinofresh.it
When filling out the form, the user must tick the appropriate box and declare that they have read the privacy policy.
5. Disclosure of user data
Di Martino Fresh informs users that, by entering their data in the various forms available on the Website, they may agree, by ticking the appropriate box, to receive communications — including commercial communications (provided they relate to services similar to those offered and the data subject, duly informed, does not object to such use pursuant to Art. 130 paragraph 4) — at their email address or other contact details such as mobile number via WhatsApp, relating to and/or connected with the services provided through the Website. The user may subsequently withdraw this consent by sending a request for deletion to info@dimartinofresh.it.
It is also specified that:
– Di Martino Fresh may communicate the user’s personal data strictly necessary (for example, contact details or email address) for the provision of services related to and/or connected with the services requested, to subjects involved in providing such services (e.g., shipping providers, etc.). In particular, data may be communicated and/or made accessible to:
(i) individuals or companies providing services sold through the Website or professional firms that provide consultancy, assistance, or collaboration to Di Martino Fresh in accounting, administrative, tax, financial, or IT matters;
(ii) parties appointed and/or authorised by Di Martino Fresh to perform activities or parts of activities related to the services offered, such as user support services;
(iii) any other external collaborators to whom communication is necessary for the proper fulfilment of the obligations undertaken by Di Martino Fresh towards the user.
6. Consent for the processing of data for marketing purposes
By ticking the box “Consent for Marketing Purposes”, the user declares to be of legal age and authorises the Data Controller/Processor of the website www.dimartinofresh.it to process their data for marketing purposes (including, but not limited to: sending advertising material, advertisements and/or commercial communications). The user may be contacted using the contact details provided (email, phone via WhatsApp) for the purchase of products and/or services, as well as for commercial communications and/or proposals.
7. Special categories of data or judicial data
Di Martino Fresh does not deliberately collect special categories of data (i.e., data capable of revealing racial or ethnic origin, religious, philosophical or other beliefs, political opinions, membership in parties, trade unions, associations or organisations of a religious, philosophical, political or trade-union nature, as well as data capable of revealing health status or sexual life) nor judicial data, and therefore invites the user not to provide such types of data through the Website.
8. Security measures
Di Martino Fresh declares that it has adopted security measures aimed at minimising the risks of destruction or loss, including accidental loss, of the data collected, of unauthorised access, or of processing that is not permitted or not compliant with the purposes of collection indicated in this Privacy Policy.
However, Di Martino Fresh cannot guarantee to its users that the measures adopted for the security of the Website and the transmission of data and information on www.dimartinofresh.it completely exclude any risk of unauthorised access or data leakage. Users are therefore advised to ensure that their computer or mobile device used to access the Website is equipped with appropriate software tools for the protection of network data transmission, both incoming and outgoing (such as updated antivirus systems), and that their internet service provider has adopted appropriate measures to secure network data transmission (such as firewalls and anti-spam filters).
9. Retention and possible modification of personal data
The processing of the personal data collected will not last longer than is necessary for the purposes for which the data were collected, in compliance with applicable civil, tax, and fiscal obligations. To ensure that the personal data provided are always accurate and up to date, and in any case relevant and complete, Di Martino Fresh invites the user to report any changes to the following email address info@dimartinofresh.it, in any case according to the procedures better specified in the following article.
10. User rights
The user has the right to update or modify their data at any time. The user is solely responsible for the data provided as well as for any modifications and/or additions to such data. In any case, Di Martino Fresh reserves the right to verify the user’s identity and the accuracy of the information provided in order to protect its rights and/or those of other users.
The following rights are also guaranteed to the user by Di Martino Fresh:
– the user may request the correction of personal data that are inaccurate or incomplete and to which they do not have direct access;
– the user may also request the deletion of personal information held by Di Martino Fresh. In such case, it is understood that Di Martino Fresh may retain certain data for the time strictly necessary due to needs related, for example, to: (i) fulfilling any legal obligations (for example, in relation to legal proceedings and/or investigations or tax obligations); (ii) ensuring and promoting the security of the website; (iii) the use of programs designed to ensure the security of the site, which may result in the retention of such data for a limited period of time;
– the user may also request a copy of the data held by Di Martino Fresh in digital format and/or request that such information be transmitted to another service provider;
– the user who has consented to the processing of their personal data may revoke such consent at any time by sending a communication to info@dimartinofresh.it clearly specifying which individual consent is being revoked. The lawfulness of data processing carried out by Di Martino Fresh prior to the revocation shall remain unaffected;
– the user may also object to the processing of their personal data by Di Martino Fresh for certain purposes (for example, profiling) when such processing is based on legitimate interest. In such case, the user’s personal data will no longer be processed by Di Martino Fresh for the aforementioned purposes, unless there are legitimate grounds for continuing the processing, or if such processing is necessary for the establishment, exercise, or defence of a legal claim;
– the user has the right to restrict the ways in which their personal data are used by Di Martino Fresh in the following circumstances: (i) when contesting the accuracy of the data; (ii) when opposing the deletion of the data on the grounds that the processing was not carried out lawfully; (iii) in the event of objection to processing; (iv) when the user requests information from Di Martino Fresh for the purpose of establishing their rights and/or for related defence in legal proceedings;
– as already stated, the user may also request that Di Martino Fresh cease processing their data for commercial purposes by sending a communication to the email address info@dimartinofresh.it
– finally, the user may lodge complaints regarding the data processing activities carried out by Di Martino Fresh with the data protection authority competent for their jurisdiction.
11. Changes and updates to this Privacy Policy
Di Martino Fresh may modify and/or update, in whole or in part, this Privacy Policy, also in consideration of any changes in laws or regulations governing this matter and protecting users’ rights. Any modifications and/or updates will be communicated to users on the homepage of www.dimartinofresh.it as soon as adopted and will become binding upon publication on the Website in this same section. Users are therefore encouraged to regularly access this section to check for the publication of the most recent and updated Privacy Policy of www.dimartinofresh.it
12. Cookies
The Website uses so-called cookies in order to recognise the device used by the user and to provide enhanced functionality to the Website. For more information about cookies and how the website www.dimartinofresh.it uses them, please refer to the Cookie Policy page available on the Website.
